CoinChanger Reviews

437 Excellent
TrustScore 4.5 out of 5

4.4

In the Cryptocurrency Service category

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Reviews4.4

437 total



Rated 5 out of 5 stars

so far so good!

Convenience, safety, speed — three pillars on which the exchanger is based. The support is always in touch, ready to answer immediately and professionally solve any issue. Thank you for your work!

Date of experience: January 14, 2025


Rated 1 out of 5 stars

Low transaction speed

I exchanged BTC for ETH and didn’t receive the coins within an hour. The support team didn’t respond to me. The ETH coins arrived only 2 hours after I sent BTC, so I can't recommend this service.

Date of experience: January 01, 2025

Reply from CoinChanger

Hi, John. During your transaction, there was a sudden spike in the Bitcoin network fee. Your transaction was confirmed only an hour and a half after it appeared in the network. But don’t worry, the exchange rate and coin reserve are locked at the moment the transaction appears on the network, so there's nothing to worry about. If speed is important to you, try setting a higher fee when sending BTC. Thanks for your feedback.

Sincerely,
CoinChanger Team


Rated 5 out of 5 stars

Legit

I started using this exchanger on the recommendation of a friend, as I had never dealt with cryptocurrency before. Thanks to the support for the help in the first exchange.

Date of experience: January 01, 2025


Rated 5 out of 5 stars

I have been a client...

I have been a client for almost 1 year and have enjoyed my experience. Service left a positive impression, never had any problems. Everything is on a high level, keep it up.

Date of experience: October 08, 2024


Rated 5 out of 5 stars

Great Company

So far this exchanger leaves the most positive impressions — the rates are good and there are always enough reserves.

Date of experience: January 31, 2024


Rated 5 out of 5 stars

Thank you CoinChanger!!

Just wanna say thank you to Tadeh, Ed, and the crew over at CoinChanger. I spoke with them numerous times over the phone and emails before I made the jump into trading, my first time trading, so I had a lot of questions before I made my big investment.

Date of experience: January 31, 2024


Rated 5 out of 5 stars

Everything is on top

Everything is on top, exchanges are fast, support responds immediately. The interface is convenient and clear, in general, I like the service very much!

Date of experience: November 30, 2024


Rated 5 out of 5 stars

Good information to process.

I was a little bit confused at first. But the team gave me some good information and then I was more confident in what I was doing. The team stayed in touch with me and gave me all the information I needed and I'll be looking forward to sending more emails in the future to get some good answers back.

Date of experience: March 31, 2024


Rated 5 out of 5 stars

Smooth experience

Smooth experience. Exchange was quick and successful, all the details were clarified with support literally in seconds. Very convenient service, I recommend it!

Date of experience: January 31, 2024


Rated 5 out of 5 stars

Awesome

This is real review! This order was my first experience, so there were some fears, but the order was completed in full. Thank you!

Date of experience: February 29, 2024